AK Japan Market Access Inc.
Effective Date: 2026/05/04 Last Updated: 2026/05/04
1. Introduction
AK Japan Market Access Inc. (“AK Japan,” “we,” “us,” or “our“) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- visit our websites at akjapan.ca;
- register as a manufacturer or buyer on our B2B platform;
- purchase products through our online shop;
- use our translation, intermediary, or consulting services;
- otherwise communicate with us.
By using our Sites or services, you consent to the practices described in this Policy.
2. Who We Are
- Company Name: AK Japan Market Access Inc.
- Address: Vancouver, British Columbia, Canada
3. Information We Collect
3.1 Information you provide directly
- Account & registration data: company name, business address, representative name, job title, business email, phone number, website URL.
- Customer data: full name, shipping and billing address, email address, phone number, and order history.
- Payment information: processed by third-party payment processors (we do not store full credit card numbers).
- Communications: emails, contact form submissions, and documents you send us.
3.2 Information collected automatically
- IP address, browser type, operating system, pages viewed, and timestamps.
- Cookies and similar technologies (see Section 9).
- Approximate location derived from IP address.
4. Why We Collect Your Information
- Account creation and management
- Order fulfillment and shipping
- B2B matchmaking between Japanese manufacturers and Canadian buyers
- Translation and intermediary services
- Subscription billing
- Customer support
- Marketing communications (with your consent)
- Site improvement and analytics
- Fraud prevention and security
- Legal compliance
5. How We Share Your Information
We do not sell your personal information. We share it only with payment processors, shipping providers, cloud hosting providers, analytics providers (e.g., Google Analytics), translation service providers, professional advisors, and government authorities when required by law.
6. International Data Transfers
Information may be transferred between Japan and Canada/United States. Canada has been recognized by Japan’s PPC as providing APPI-equivalent protection. For EEA/UK residents, we rely on Standard Contractual Clauses.
7. Data Retention
- Account information: duration of account plus 7 years
- Order and payment records: 7 years (Canadian Income Tax Act)
- Marketing data: until you unsubscribe
- Website analytics: typically 26 months
8. Cookies
Our Sites use cookies to enable essential functions, remember preferences, analyze traffic, and deliver targeted advertising (with consent where required). You can manage cookies through your browser settings.
9. Your Rights
Depending on your location, you have rights to access, correct, delete, or restrict processing of your personal information, and to withdraw consent. Additional rights apply under APPI (Japan), GDPR (EEA/UK), CCPA (California), and PIPEDA (Canada).
To exercise any rights, contact us at Info@akjapanimports.com. We will respond within 30 days.
10. Security
We implement SSL/TLS encryption, access controls, regular security reviews, and employee confidentiality obligations. No Internet transmission is 100% secure.
11. Children’s Privacy
Our Sites are not directed to children under 13. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Policy from time to time. The Last Updated date at the top will reflect any changes. Continued use of the Sites after changes constitutes acceptance.
Regulators: Office of the Privacy Commissioner of Canada (priv.gc.ca) • BC OIPC (oipc.bc.ca) • Japan PPC (ppc.go.jp) • ICO UK (ico.org.uk) • CPPA California (cppa.ca.gov)
End of Privacy Policy